About this site

I'm Niels Zee. In July 2026 I bought a Tap Water Pure Countertop from Minairal for ฿36,000. This site is my account of what happened next.

Why this site exists

Before I bought, I searched for reviews of Minairal. I found only Minairal's own social media posts. I want the next buyer to find a customer's account too, with the evidence to check it.

Independent and unpaid

I am not connected to Minairal or to any competitor.
There are no ads and no affiliate links. Nobody pays for this site.
The site uses no tracking cookies and no analytics.
The rating and verdict are my opinion, based on my own purchase.

Where the facts come from

My WhatsApp messages with Minairal's sales rep, 29 July to 28 September 2026.
My emails with Minairal's CEO, 13 to 17 October 2026, including Minairal's written position.
My own photos of the unit.
Minairal's website. Archived copies: shop homepage, 4 October 2026, FAQ, refund policy and product page, 26 October 2026.

Quotes are copied exactly, including spelling. I do not name Minairal's former sales rep, who is no longer with the company.

Reply or correction

Minairal, or anyone mentioned on this site, can send a reply or a correction to reply@minairalreview.com.

If a fact is wrong, I will correct it and note the change below. If Minairal sends a statement, I will publish it in full on the homepage.

Changes to this page

26 October 2026: first version published.